OUR SHIPPING & RETURNS POLICY
Shipping Information
At Dekamond, we strive to ensure a seamless shipping experience for our customers. Our shipping methods are reliable, and we pay utmost attention to the packaging to safeguard the quality of the medical and sports equipment you have ordered. We aim to keep the shipping costs reasonable, allowing you to receive your products without any unnecessary financial burden.
If you have any specific shipping preferences or urgent requirements, please feel free to reach out to our customer support team, and we will do our best to accommodate your needs.
Return & Exchange Policy
We understand that customer satisfaction is paramount, and we are committed to providing you with high-quality products. In the event that you need to return or exchange a product, our policy is designed to make the process smooth and hassle-free. Whether you've had a change of mind or encountered an issue with the product, we are here to assist you.
For details regarding our return and exchange process, please refer to our dedicated page or get in touch with our customer service team. Your confidence in our products is our priority, and we want you to shop with the assurance that we've got you covered.